FAQS

GUEST HOUSE

GETTING HERE

Lorem Ipsum doleur…general outline of directions and link to google maps.

DO THE ROOMS HAVE A MINI-BAR/FRIDGE?

Yes, all rooms have a mini-fridge stocked with local beverages and snacks.

DO ROOMS HAVE A/C?

Yes, all rooms have air conditioning.

DO YOU HAVE PARKING?

Yes, we offer free parking. Guests are permitted one car per room. This is strictly enforced due to limited capacity. Bringing or renting a car is strongly recommended in Rincón due to its mountainous topography.

HOW FAR IS THE BEACH AND ACCESS TO SURFING?

The English Rose is located just up the hill from the beaches at Tres Palmas Marine Reserve and Playa Escalera - a short (but steep) walk or a quick drive. Famous surf breaks at Maria’s Beach and Domes Beach are a 5 minute drive away.

DO YOU ALLOW CHILDREN TO STAY?

Children aged 10 years and older are allowed at The English Rose. We do not allow children under 10 years of age. Our Balcony and Poolside Suites offer daybeds for up to one additional person per room.

WHAT ARE YOUR CHECK-IN AND CHECK-OUT TIMES?

REGULAR CHECK-IN: 3pm-midnight.

EARLY CHECK-IN: We can only guarantee guest rooms will be available by 3pm. We are happy to welcome you to the property as early as 8am, but cannot guarantee your room will be available. While we get your room ready, you can enjoy breakfast at the restaurant and explore Rincón.

REGULAR CHECK-OUT: 11am

DO YOU ALLOW PETS?

No, unfortunately we do not allow pets at The English Rose.

WHAT IS YOUR CANCELLATION POLICY?

If your booking is cancelled less than 30 days before arrival then a charge equal to 50% of the stay will be made. If your booking is cancelled less than 7 days before arrival then a charge equal to the full booking amount will be made. In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.

Please note: Different cancellation policies may apply when reservation was made via a 3rd party booking service (e.g. Booking.com, Airbnb). Those bookings must be cancelled through the applicable provider, and cannot be cancelled through us.

IS BREAKFAST INCLUDED IN THE RATE?

No, breakfast is not included in the rate but our full menu is available for room service delivery daily from The English Rose Restaurant.